1.0 Bookings and Cancellation Policy

1.1 A 50% booking fee is requested at the time of booking.

1.2 We politely request a minimum of 48 hours notice for cancellation or changes to appointments.

1.3 In the event of late cancellation or no-show Taylor Made Treatments Ltd reserves the right to retain the 50% booking fee.

1.4 Membership: Please note one treatment point is redeemed at the time of booking to secure the appointment.

1.5 In the event of late cancellation or no-show Taylor Made Treatments Ltd reserves the right to retain the redemption value.

2.0 Refund Policy

2.1 Should a refund need to be issued this will be completed via the payment method used to pay the booking fee.

2.2 Refund transactions willbe completed within 48 hours.

7.0 Variation

7.1 We may amend this policy at any time by publishing a new version on our website.

8.0 Our details

8.1 This website is owned and operated by Taylor Made Treatments

8.2 Our principal place of business is at 23 West Street, Buckingham, Bucks MK18 1HE

8.3 You can contact us: (a) by post, to the postal address given above; (b) using our website contact form; (c) by telephone, on the contact number published on our website from time to time; or (d) by email, using the email address published on our website from time to time.